Contact Us & FAQs

Frequently Asked Questions

Q: What is the format for the 2021 Cape Code Symposium on Addictive Disorders?

The 2021 event will be held on-site at the The Resort and Conference Center at Hyannis in Hyannis, MA. To promote social distancing, CCSAD will be offering two attendee groups for participants to choose from. Both groups will have access to 3 days of superior clinical education, networking sessions, and the opportunity to earn more than 80 CE/CME credits. 

The dates for each group are as follows:

Group A: September 8 - September 10

Group B: September 10 - September 12

On-Demand Access: September 13 – October 28, 2021
On-demand access will be available (including the content from both groups) for 45 days following the conclusion of the conference. 

Q: If I register for Group A on-site, will I be able to access content presented during Group B?

Yes! Register for the dates that work best for you and receive the complete education you need. It doesn't matter which group you choose—you'll have 45 days of on-demand access to immerse yourself in content from both groups and earn more than 80 CE/CME.

Q: What if I do not wish to attend CCSAD in-person? Are there alternative options to receive conference content?

Attendees who are not comfortable attending in person, or cannot participate during the dates above, can also register for on-demand access only. Please see our rates page for on-demand pricing. 

Attendees who register for on-demand only will have access to content from both on-site groups and earn more than 80 CE/CME credits following the conclusion of the live conference programming for 45 days. Access dates will be as follows:

On-Demand Access: September 13 – October 28, 2021

Q: What does "On-Demand" access mean?

On-demand access provides registrants who are unable to attend the in-person meeting an online alternative to important educational content. Registrants will receive an individual login to access all session recordings and content for both groups, beginning September 13, 2021. Those who participate in on-demand will have an opportunity to earn more than 80 CME/CE credits and engage with like-minded professionals in the virtual exhibit hall.

Q: How do I register and select my group for CCSAD?

Register Here!

We also offer discounted group rates for any organization planning to send three or more people from the same organization to the conference. Please note, a unique email address will be required for each attendee. 

Q: What is the agenda for the Cape Cod Symposium on Addictive Disorders?

The CCSAD team has developed a full agenda of industry-leading speakers and clinical sessions to provide professionals with information on the most critical topics related to improving the addiction disorder support services. 

The agenda for Group A and Group B on-site will be different. However, both groups will have access to all conference content online for 45 days following the conclusion of CCSAD.

Q:  How is CCSAD planning to maintain a safe, in-person environment for the on-site event?

We are committed to providing assurance and confidence that the health and safety of all CCSAD attendees and participants is our top priority. We have worked hard to develop a comprehensive plan to maintain safety at our on-site event based on guidance from the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), and federal, state, and local governments.

Please visit our safety protocols page for our full safety plan. 

Q:  When will I be able to access the exhibit hall and engage with sponsors and partners?

- The virtual exhibit hall will be available from August 9 - October 28.

- The exhibit hall will be open in-person, August 9 - October 28.  You will have access to the hall during your selected group dates. 

Q:  How do I claim credits for the Cape Code Symposium?

Immediately following the conference, you will receive an email with a link to your CE evaluation. 

Please click on the link within the email to evaluate the sessions that you attended. Once the evaluation is complete, you will be able to print your continuing education certificate. Reminder emails will be sent out through October 28 containing a separate evaluation link to claim credits for sessions viewed on-demand.

Please address any questions about the CE process to:

Q:  How do I register for a room in the CCSAD hotel block? 

CCSAD has reserved a limited number of guest rooms at a discounted rate. Please use group code CCSAD21 when booking your guest room. Visit the hotel website to book your room. 

Q: What kind of software is required to access virtual, on-demand content?

CCSAD’s virtual offerings will be fully web-based. All you will need a device of your preference (computer, phone, tablet, etc.) and an internet connection. Instructions on how to access on-demand content will be provided to you via email. 

Q: How do I contact CCSAD for additional questions?

Please use the “Contact Us” form above. We will respond to your inquiry within 2 business days.